Streamline Returns and Drive Customer Satisfaction
Returns are an inevitable part of ecommerce, but they don’t have to be a drain on your business. Shiptroy reverse logistics solutions empower high-growth brands to handle returns efficiently, minimize costs, and even turn them into opportunities to enhance customer satisfaction. Ready to turn those returns into a competitive advantage?
Easy and cost-effective returns
Sometimes, “delivered” isn’t the end of the story. Shiptroy offers a variety of reverse logistics options to help you control costs and drive customer satisfaction on returned orders. Our customizable returns solutions are designed to best fit your needs and ensure that returns are neither time-consuming nor costly. The result? Your customers have the best possible experience while your bottom line remains protected.
Authorization
Streamline the return authorization process with clear policies and an easy-to-use online portal. Make returns easy for your customers.
Return label generation
Provide customers with pre-paid return shipping labels to simplify the process and reduce confusion. No more return label hassles!
Receiving and processing
Efficiently receive and process returned items at our strategically located fulfillment centers. We handle returns seamlessly.
Inspection and sorting
Inspect returned items to determine their condition and disposition (restocking, disposal, etc.). We’ll take care of the details.
Inventory management
Seamlessly update your inventory records to reflect returned items and their status. Stay on top of your returned inventory.
Frequently Asked Questions
Why do we need ShipTroy?
ShipTroy offers you the best prices for your dropshipping shipments and FBA parcels. Aiming to provide a perfect shipping experience, shiptroy is with you at every stage.
Do you have a phone number where we can reach you?
Of course, you can reach us at +1 305 814 6484 during working hours on weekdays.
Are you open on the weekend?
Only parcels are accepted and processed on the weekend. Since intermediary firms do not work, we only accept and process parcels.
Which companies do you work with?
We work with UPS, FedEx, USPS, DHL and Canada Post.
How long is your support system response time?
All your messages are returned within a maximum of 24 hours.
Do you provide support in case of problems with the parcels leaving your warehouse?
Yes, we use all means to assist you.